• Canadean - Needle in a Haystack
• Microsoft - Interim programme and project professionals
• Vodafone – Training needs analysis leads to targeted development
• QinetiQ - Recruitment of permanent project managers
• Covidien - Supply of contract managers
• NATS - Bespoke Planners’ Workshop
• General Dynamics UK – Modular APMP training with unique mock exam marking service
• Arqiva – Bringing to life a project management method
• Network Rail - Identifying training needs of 2000 project professionals
• MOD - Accrediting project managers
• Choosing the best project managers
• North Devon Council - Project management method implementation
• Oxfordshire County Council – Tailored PRINCE2® based training
• Tata Consultancy Services (TCS) - Development of programme managers
• VT Group - Best practice training for a range of staff
• Nationwide – Tailored training leading to qualifications

The Challenge

TCS identified a need to grow their programme management capabilities in order to enhance their ability to run large client programmes. TCS already had an existing community of programme managers with a range of experience, but without in most cases any prior programme management formal training or development.

The Solution

Provek designed a tailored training and support programme for the TCS Programme Managers. This involved the following four key steps:

Step 1)  Training Needs Analysis – using a combination of tools including Provek’s market-leading PMA5 online project & programme management assessment tool, Provek’s Scored CV tool, CV review and 1 to 1 structured interviews with each programme manager, as well as other key TCS stakeholders.

Step 2)  Training design & development – from the understanding gained in step 1 of areas of programme management strengths and areas for development, and considering the nature and demands of TCS programmes, Provek then designed and developed a training programme tailored to TCS needs.

 
Step 3) Training delivery – Provek facilitated tailored hands-on workshops with delegate pre-course reading to maximise the value of the face to face time together as a group.

Step 4) Coaching support – Provek provided support, advice and guidance to the programme managers through 1 to 1 coaching sessions and availability of remote tutor support to aid their deployment of the learning back in to the work place on real programmes.

The Benefits

As a result of the tailored training, development and coaching support within the Provek programme, the following benefits were identified:

• More effective programme management community – sharing knowledge, experienced and good practice.
• All participants in the programme, even those with 20+ years experience gained in confidence and competence to manage programmes.
• Participating programme managers really appreciated the access to confidential coaching support and advice, and felt that it had helped them in their roles.