• Apprenticeships with HCS
• Employee Volunteering
• Outplacement & Redundancy Service
• Pre-Retirement Service
• Psychometric Testing
• Training & Development
• Vocational Rehabilitation
• Work Experience
• Workforce Development

You will need to gather evidence that you are competent against each unit

All evidence of your performance must be generated in your workplace, in
accordance with organisational procedures and national, local and professional
guidelines.

The preferred assessment methods to be used are:

• direct observation of performance - observation of you undertaking real work
  activities - this could involve interacting with clients or providing information to
  clients.
• evaluation of work products - any item generated from real work activities.
  Evidence could be from different locations and from a variety of sources.  This could include case notes, records and correspondence.  It is not required in your portfolio and can remain where it is normally stored.  The location and relevance of the evidence must be indicated in your portfolio.  The evidence must be available for assessment and verification.
• questioning - questions to ensure that you are able to apply your knowledge to your performance in the real workplace.  This may be used for areas not observed or evidenced through work products.  This may be oral or written but evidence of the questioning must be recorded in an appropriate format.  In addition your assessor may ask questions to clarify aspects of your practice.
• witness testimony - a confirmation or authentication of activities described in your evidence which your assessor has not seen.  This could include a report or statement from a line manager or other appropriate person.
• professional discussion- a structured discussion with your assessor, about your performance of specific activities and a reflection on the reasons why you practised that way.  This could involve discussions on relevant national, local, professional and organisational requirements.  The key aspects of this discussion will be recorded in a suitable format as evidence in your portfolio.

Prior to commencing this qualification you would agree and complete an assessment plan with your assessor which details the assessment methods you will be using and the tasks you will be undertaking to demonstrate your competence.

You must provide your assessor with evidence for:

• all of the performance criteria (what you must be able to DO)
• all the knowledge and understanding criteria (what you must KNOW and understand) that are relevant to your job role

Your assessor must be satisfied that you are able to undertake your work activities consistently, in a variety of situations and over a period of time.

It is up to your assessor to determine a suitable mix of assessment methods, and to decide on the amount and type of evidence that is required to judge your competence.

Simulation (eg role play) is not allowed for any part of these qualifications.